PRIVACY POLICY
Butterfield Counseling and Neurofeedback Effective Date: My 01, 2026
Butterfield Counseling and Neurofeedback (“Company,” “we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, and protect your information when you visit our website or opt in to receive communications from us.
1. Information We Collect
We may collect the following information:
- First Name and Last Name
- Phone Number
- Email Address
- Health and Intake Inquiry Details
- Any information submitted through contact or inquiry forms
2. How We Use Your Information
We use your information to:
- Schedule counseling and neurofeedback appointments
- Provide session scheduling and treatment status updates
- Send intake follow-ups and invoice notifications
- Respond to patient inquiries and support requests
- Send promotional offers and new service announcements (if you opt in)
- Improve our services
3. SMS Communications
If you consent to receive SMS messages from Butterfield Counseling and Neurofeedback, you may receive messages related to:
- Appointment confirmations and reminders
- Session scheduling updates
- Treatment plan status updates
- Intake follow-ups and invoice notifications
- Promotional offers, free consultation announcements, and new service updates
Message frequency may vary. Message and data rates may apply.
You may opt out at any time by replying STOP. For assistance, reply HELP.
4. Non-Sharing Clause (A2P Required Language)
No mobile information will be shared or sold to third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, CRM platforms, and messaging providers, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
5. Data Protection
We implement reasonable security measures to protect your personal information from unauthorized access, misuse, or disclosure. All health-related information is handled in accordance with applicable privacy laws.
6. Third-Party Services
We may use third-party service providers to support our business operations, including hosting providers, CRM systems, and messaging platforms. These providers are authorized to use your information only as necessary to provide services on our behalf.
7. Your Rights
You may request access to, correction of, or deletion of your personal information by contacting us at:
📧 [email protected] 📞 +1 385-393-0590
8. Contact Us
Butterfield Counseling and Neurofeedback 4933 S 1500 W, Suite 200 Ogden, UT 84405 United States Email: [email protected] Phone: +1 385-393-0590